To be perfectly honest, I was very concerned about hiring a franchisee to paint my home - knowing that the painters he hired were subcontractors over whom he may have little control. One person's experience might be great, while another's might be the opposite - using the same company and same franchisee. In our case, Ron Sellers provided us with amazing painters - we could not be happier with the work they did and the experience we had in working with them. We have another project coming up next year and have told Ron that we will hire him, but we want the same painters. We have already been asked for and provided a referral to a friend, but also gave her the name of the painter and advised her to ask for him by name.
Our experience was exactly as described in the language of the contract - that "Customer Experience" is a major goal of CertaPro; we felt like an integral part of the process and the crew were professional, polite, accommodating, and conscientious. They were very concerned with our satisfaction - but there were cases where our satisfaction did not meet with their own sense of perfection and they went the extra mile to meet their own standards.
August 1, 2018
I felt sorry for the poor guys because they were working in 90 degree weather, but they were there every day when they said they would be.
July 23, 2018
What I like is you'll fix everything in question...and pricing was good. For these reasons I would definitely use them again when painting. Very customer oriented, like that too.
Not fond of use of sprayer... overspray everywhere and unless your really good at it and back rolling very spotty.
Need to focus on detail a little more.
July 20, 2018
July 7, 2018
When assessing the job and time frame determined, maybe use two or more painters to complete the job in a more timely fashion
June 14, 2018
love the paint
June 5, 2018
Exceeded our expectations. The experience was outstanding starting with the quoting process through job completion. The painters were on time, polite, very conscientious and respectful of our home. The work was carried out and finished in a very timely manner. The actual painting is superb and very professional. Owner follow up was a nice way to complete the project . Extremely great value !
March 18, 2018
Ron Sellers was very good to work with. Ron and his team went beyond the contract to make sure I was happy with the paint project. Our older house had plaster walls with dark colors and it took 3 coats of paint instead of the agreed to 2 coats and Ron did not charge extra for the additional work. I would definitely work with them again.
March 6, 2018
They were very accommodating and there work was very exceptional!
February 21, 2018
Nice work, very fast and professional. Love the follow up after the work was completed.
February 13, 2018