To be perfectly honest, I was very concerned about hiring a franchisee to paint my home - knowing that the painters he hired were subcontractors over whom he may have little control. One person's experience might be great, while another's might be the opposite - using the same company and same franchisee. In our case, Ron Sellers provided us with amazing painters - we could not be happier with the work they did and the experience we had in working with them. We have another project coming up next year and have told Ron that we will hire him, but we want the same painters. We have already been asked for and provided a referral to a friend, but also gave her the name of the painter and advised her to ask for him by name.
Our experience was exactly as described in the language of the contract - that "Customer Experience" is a major goal of CertaPro; we felt like an integral part of the process and the crew were professional, polite, accommodating, and conscientious. They were very concerned with our satisfaction - but there were cases where our satisfaction did not meet with their own sense of perfection and they went the extra mile to meet their own standards.
David H. | Rochester, NY
August 1, 2018
Proudly Serving the Painting Needs of:
Brighton, Greece, Penfield, Rochester, Spencerport and Webster
The Most Trusted and Referred House Painter in West Rochester, NY and surrounding areas!
Our Approach to Every Painting Project: Deliver an Extraordinary Experience
At CertaPro Painters® of West Rochester, NY, we know that finding the right team for your painting project can be overwhelming. We want you to have the best experience as we help your property come to life and we strive to deliver on our promise of care and quality. With our professionals by your side, the process will be easy and convenient — leaving you time for what matters most. Watch how we do it. We Do Painting. You Do Life.®
Update old surfaces with a home painting project. With just the right colors and paint consultants, we can turn hard work today into a beautiful room tomorrow.
Our Recent Work
The team at CertaPro Painters® of West Rochester, NY, is well-positioned to address the unique architectural styles, aesthetic and climate-related requirements in your local area. This allows us to give accurate quotes while providing high-quality workmanship.
Whether you have a business facility that needs an exterior refresh or a traditional home that could use updated interior paint, we will work closely with you to minimize inconveniences, keep you constantly informed and deliver on our promises.